LEGAL

Privacy Policy

Kindred Threads is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit and shop on our website.

01
INFORMATION WE COLLECT

When you place an order or create an account on our website, we collect the necessary personal information, including:

PERSONAL INFORMATION
  • Full name
  • Country
  • Shipping address
  • Billing address
  • Phone number
  • Email address
TRANSACTION INFORMATION
  • Details of the apparel products you purchase
  • Selected sizes, colors, and design options
  • Order history
TECHNICAL INFORMATION
  • IP address
  • Browser type
  • Access times
  • Data collected through cookies to improve your shopping experience on our website
IMPORTANT NOTICE
We DO NOT store your credit card information or bank account details. All payments are securely processed through independent international payment providers such as PayPal, Stripe, or credit card processors.
02
HOW WE USE YOUR INFORMATION

We use your information solely for legitimate business purposes, including:

  • Confirming orders and printing custom apparel according to your requested specifications.
  • Arranging international shipping and providing order tracking information.
  • Sending order status updates and providing customer support services.
  • Preventing payment fraud and unauthorized access to our website systems.
03
SHARING INFORMATION WITH THIRD PARTIES

We do not sell, trade, or rent your personal information to third parties for marketing or commercial purposes.

Your information may only be shared with trusted partners directly involved in fulfilling your order, including:

SHIPPING PROVIDERS

International courier services such as DHL, FedEx, UPS, USPS, and other shipping partners for delivering your orders.

PAYMENT PROVIDERS

Authorized financial institutions and payment processors that securely handle payment transactions.

04
DATA SECURITY

We implement strict security measures, including SSL encryption technology, to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security under all circumstances.

05
CUSTOMER RIGHTS

You have the right to access, update, correct, or request the deletion of your personal data at any time by logging into your account or contacting us directly using the information provided below.

06
CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@balongn.shop

Website: https://balongn.shop